公營鐵路營運商
英國無障礙發展路線圖突顯公營鐵路營運商角色
英國政府近日發布《無障礙路線圖》（Accessibility Roadmap），此文件「勾勒出一套邁向更具無障礙性鐵路系統的長遠願景」。這份文件突顯出，公營鐵路營運商已在改善殘疾人士的乘車體驗方面取得進展。
公營鐵路營運商推行的各項改善措施，形式多元、具實用性，並與《無障礙路線圖》的願景一致。這些措施包括部署先進的數碼導航應用程式，於車站內提供語音及觸感導航；將協助預約功能直接整合至購票平台之中；以及安裝全新設施，例如全面無障礙的 Changing Places 洗手間。
進一步的措施還包括推行更清晰、附有點字的車廂內指示牌，成立專為有需要協助的旅客而設的專責支援團隊，以及在多個車站進行重大基建投資，例如加裝升降機及打造無梯級通道。
英文原文
The UK government recently published the Accessibility Roadmap, a document that "outlines a long-term vision for a more accessible railway." The material highlighted how train operators in public ownership are already improving the travel experience for individuals with disabilities.
The improvements undertaken by publicly owned train operators are diverse, practical, and in alignment with the Accessibility Roadmap vision. They include the deployment of advanced digital wayfinding applications that provide audio and haptic guidance within stations, the integration of assistance booking directly into ticket purchasing platforms, and the installation of new facilities such as fully accessible Changing Places toilets.
Further measures encompass the rollout of clearer onboard signage with Braille, the establishment of dedicated support teams for travelers requiring aid, and significant infrastructure investments like adding lifts and creating step-free access at various stations.
- 來源
- Trend Hunter
- 發布
- 2025-11-29
- 品類
- Political
- 出處
- railuk